crux cavas

Frequent questions

¿What services and products does Crux Cavas offer?

Crux Cavas specialises in the design and manufacture of wine cellars and beverage display spaces, as well as the development of exclusive displays and accessories. All our products are the result of a registered industrial design, ensuring originality and quality.

¿How can I request a custom design for my wine cellar or display?

You can request a custom design by completing our online form or by contacting our Customer Service Team at +5493516883552. We will make sure we understand your specific preferences and requirements.

¿What is the manufacturing process for Crux custom wine cellars and displays?

Our manufacturing process combines expert craftsmanship with advanced technology to create unique custom wine cellars and displays. Each product has a registered industrial design to ensure authenticity.

¿Do you offer installation services for the custom wine cellars and displays purchased?

Yes, we offer full installation services. Our team of professional installers will ensure that your wine cellar or display integrates seamlessly into your space.

¿Can I see examples of previous Crux Cavas projects for inspiration?

Of course you can! Go to Underground Wine Cellars or Customised Wine Cellars depending on the product of interest, to explore previous projects and get ideas for your own wine cellar and display.

¿What materials are used in the construction of wine cellars?

Our products are designed and manufactured primarily in steel, with additional details in a variety of high-quality materials, such as wood, marble, stone, glass, concrete, among others. This combination of materials ensures the durability, aesthetics and functionality of our wine cellars, creating unique and exceptional products.

¿Can the dimensions and capacities of the cellars be customised according to my needs?

Yes, all our wine cellars can be customised in terms of dimensions and capacities to suit your specific needs.

¿Does Crux Cavas offer solutions for the display of beverages in commercial spaces?

Yes, we design customised solutions for the display of beverages in commercial spaces, guaranteeing an attractive and functional presentation.

¿How is the maintenance process for Crux Cavas and wine cellars?

The displays are maintenance-free; they are designed with high quality materials to minimise the need for constant care. In general, our products are created with minimal maintenance in mind. However, those products incorporating special refrigeration and technology may require specific maintenance. We recommend that you follow the instructions provided and, if in doubt, contact our technical support team for assistance.

¿Do you offer interior design consultancy services for spaces with built-in wine cellars?

Yes, our design team can provide interior design advice to ensure a harmonious integration of the wine cellar into your space.

¿Do you offer standard display products and accessories in your online shop?

Yes, in addition to custom wine cellars, we have a line of standard display products and accessories that are available in our online shop.

¿Can these standard display products and accessories be adapted to the customer's needs?

Absolutely, both our standard display products and accessories can be adapted according to each customer’s specific preferences and requirements.

¿How does Crux Cavas guarantee the quality of its registered displays and accessories?

Crux Cavas is committed to maintaining high quality standards. Our display products and accessories are manufactured with top quality materials and designed with attention to detail to ensure durability and exceptional aesthetics.

¿How long does it take to manufacture and deliver custom displays?

The turnaround time for custom displays varies depending on the complexity of the design and quantity ordered. Our team will provide you with a detailed schedule when you confirm your order.

¿What payment methods are accepted for the purchase of displays and accessories at Crux Cavas?

We accept a variety of payment methods, including credit cards, bank transfers and other electronic methods.

¿Do you offer financing options for the purchase of custom displays?

Yes, Crux Cavas offers financing options to help you purchase the custom displays you want. Please contact our Sales Team to discuss the options available.

¿How do you ship Crux Cavas products?

We ship our products safely and reliably via specialised courier services. The cost and delivery time will vary depending on the location and size of the order. Please check with our Sales Team for specific details.

¿Does Crux Cavas ship displays and accessories internationally?

Yes, we do ship internationally. Our team will coordinate and manage the shipping of your displays and accessories to any global location. Please note that delivery times may vary.

¿Do you guarantee the quality of Crux Cavas displays and accessories?

Yes, we stand behind the quality of our products with a warranty. If you encounter any problems with your displays or accessories, please contact our Customer Service Team to resolve them.: contacto@cruxcavas.com  Whatsapp +5493516883552

¿What is Crux Cavas' return policy for custom displays and accessories and standard online shop products?

At Crux Cavas, we pride ourselves on offering high quality products and we strive to ensure that each display and accessory is as shown in the photos and descriptions. For this reason, we generally do not accept returns. However, we understand that exceptional circumstances may arise. In the event that you would like to return a display in proper condition and are willing to pay the return shipping costs, we will be happy to assess each situation on a case-by-case basis. Please contact our Customer Service Team to discuss any problems and find the best solution for you.

For custom products, unfortunately, we cannot accept returns, as they are custom made according to your specifications. However, we do offer a manufacturing guarantee for customised products.

¿Is it possible to order a display in a different colour to the microtextured black shown in stock, is there an additional cost and how long would it take to manufacture in the requested colour?

Yes, at Crux Cavas we offer the option to customise the colour of the displays according to your preferences. If the desired colour is available in our standard colour chart, we can do so at no additional cost. However, please note that certain colours may be subject to price variations. Lead time for custom colour displays is approximately 30 days. Please contact our sales team to discuss your customisation options and get more details on availability and pricing.

Crux Cavas

We develop engineering and design Design and exclusivity in cellars, wine cellars and wineries. We advise you and offer you our experience in the design service of your spaces. We facilitate the development of your project for the collection and display of beverages and gourmet products to create your space for enjoyment and memorable experiences.

Contact

 +54 9 351 688 3552

Links of interest

Payment Methods

contacto@cruxcavas.com  / +5493516883552

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